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Well-Paid Work, Plenty of Jobs - Why is This Industry Still Struggling to Recruit?

  • Written by Ben Klatt, Skills Recognition International


The National Disability Insurance Scheme (NDIS) and other personal care services are desperate for staff and willing to pay well. If you have any experience or interest in care or community service, you have the potential to earn up to $80 an hour in personal care. So why aren’t Australians applying for these jobs?

What is NDIS and personal care work?

NDIS is an Australian Government scheme that funds the National Disability Insurance Agency (NDIA). This scheme supports Australians with disabilities to help make their lives easier. NDIS employs care providers to give support and services to help their clients achieve their goals and manage day-to-day life.

How do you get a job in personal care?

There are some requirements in order to get work with NDIS.

  • All necessary vaccinations must be up to date.
  • If you are providing transport, you will need a valid driver’s licence and vehicle.
  • Apply online and register through the NDIS Quality and Safeguards Commission.
  • Go through any necessary checks, such as Working with Children, Police Check and First Aid.

Get the best chance by getting the right qualifications for NDIS and other personal care work. There are two ways you can do this:


What are the downsides of personal care work?

Working in personal care is rewarding a career where you can make a positive difference in the lives of vulnerable people. However, like any job, there are downsides that can deter people from applying. You may have to do tasks like cleaning and household chores. Additionally, NDIS and support work shifts aren’t your usual 9 to 5. Shifts may be short and in the mornings and afternoons before and after school or work. Some shifts may require overnight hours.

But compare these conditions with other industries that you may be looking for work in. For example, hospitality work can involve long hours, late nights, and plenty of cleaning. But unlike personal care, hospitality pay rates are often substantially lower.

"Having worked with the NDIS and then providing specialist training, I am shocked that this industry is still lagging behind in recruitment.  The hourly rates offered should attract high-calibre applicants in droves" said Ben Klatt, CEO of Skills Recognition International.

Take the opportunity and get qualified for personal care work.

About the author Ben Klatt, Skills Recognition International

Ben Klatt is the CEO of Skills Recognition International, a leading registered training organisation. Ben has 20 years of experience in management, training and human resources, and a strong focus on maintaining industry connections across the globe. Though Brisbane-based, SRI also has offices in Malaysia and Hong Kong. Ben’s work specialises in Recognition of Prior Learning, helping international students and job seekers get into their career of choice.


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